We completely understand, you ordered something and it’s not what you thought. No worries, all products (off-course not opened) can be returned for any reason. Send the items back to us within 30 days and we’ll refund your money. THE SIXTH ELEMENT brand products can be returned within 1 month! Once we receive the package, we’ll refund you via the same method of payment which company deems fit. You will receive the full purchase price of your product minus any shipping fees (unless of course, it was our error). If 30 days has passed since your purchase, we’re sorry, but we can’t accept this item as a return.
HOW TO MAKE A RETURN
- Circle the products you are returning on the enclosed packing slip. Please indicate the quantity you are returning of each item and reason for return.
- Pack the products securely in a sturdy package and include the packing slip.
Return the package to THE SIXTH ELEMENT address present on the invoice.